information

about

Helpdesk Services Include:
 
- Open computer lab access
  • - Assistance with Campus Standard Software, including Windows, Microsoft Office (Word, Excel, Powerpoint, Access, Publisher), Internet Explorer, Firefox, Chrome, Email services (MS Outlook, MS Live)
    - Network Account Activation Services
  • - Network Printing Assistance
  • - Network Password Reset 
    - Scanning
  • - PC & MAC Maintenance
  • - Computer Network Login Assistance
  • - Connecting to Tigernet

Note: The Helpdesk and ITS DO NOT provide hardware technical support or services for student-owned computers. Many times a warranty agreement will be voided by an unauthorized service. Contact the company where the purchase was made for authorized service providers and hardware support.
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