University Business Magazine and Higher One Honor College for Its Model of Efficiency

July 11, 2011

SUNY Cobleskill is one of six colleges and universities nationwide recognized by University Business magazine’s “Models of Efficiency” program, which is sponsored by Higher One, a company that assists in college technology and payment services operations. The “Models of Efficiency” program recognizes innovative approaches for streamlining higher education operations through technology or business process improvements.

 

“Efficient business operations translate into better experiences for students and administrators alike, and the Models of Efficiency program aims to encourage schools to prioritize service,” said Tim Goral, editor-in-chief of University Business. “SUNY Cobleskill stands out for developing a very effective solution to a challenging situation.”

 

SUNY Cobleskill got the most out of its efforts to expand professional education courses and community-based programs by switching to an online system that made it easier for students in these programs to register. The new system also boosted marketing efforts by negating some of the need for costly brochures and mailed materials.

 

Previously, non-traditional students had to register offline, a time-consuming process that created extra paperwork. Fiscal constraints made it difficult for the College’s IT department to develop and maintain a new system, so SUNY Cobleskill found an external solution: Administrative Software Applications’ integrated web-based registration and management software. It provides a secure system for processing credit card payments that allows students to register 24-7.

 

“Since we implemented the program in January, at least half of all our registrations have occurred after hours,” said Louise Biron, SUNY Cobleskill’s controller. “We know we’re definitely filling a need in the community for improved access to our registration.”

 

The new marketing features have also saved money and time. Enhanced e-mail options have reduced printing and mailing costs and an online catalog is set to replace the print version.

 

“It’s had a significant impact on the way we do business,” said Biron.

 

In addition to SUNY Cobleskill, “Models of Efficiency” summer honorees include: Fresno Pacific University, Temple University, Western Washington State, Oakland University, and University of Wisconsin-Stout.

 

“Models of Efficiency” is an ongoing recognition program. Schools can participate in upcoming rounds by visitingwww.universitybusiness.com/modelsofefficiency.

 

The program is sponsored by Higher One, a leading company focused on helping college business offices manage operations and provide enhanced service to students. Through a full array of services from refunds to payments, electronic billing, payment plans, and more, Higher One works closely with colleges and universities to ensure students receive financial aid refunds quickly, pay tuition and bills online, make on-campus and community purchases, and learn the basics of financial management.

 

“It’s a very rewarding experience to partner with University Business in recognizing operations efficiencies on campuses across the country,’ said Dean Hatton, CEO of Higher One. “The creativity, tenacity, and determination demonstrated by ‘Models of Efficiency’ winners are inspiring us in the private sector as we continue to strive to support the streamlining of operations and services in higher education business offices.”

 

For more information, contact Melissa Ezarik, managing editor at University Business, at 203-663-0136 or e-mailmezarik@universitybusiness.com.

 

About University Business

University Business is the leading publication for senior managers at colleges and universities throughout the United States, reaching 46,000 leaders who manage offices such as enrollment, technology, facilities, and academic affairs. More information is available at www.universitybusiness.com.

 

About Higher One, Inc.

Founded in 2000, Higher One, Inc., is a subsidiary of Higher One Holdings, Inc. (NYSE:ONE), a leading company focused on helping college business offices manage operations and providing enhanced service to students. Through a full array of services from refunds, payments, electronic billing, payment plans and more, Higher One works closely with colleges and universities to ensure students receive Financial Aid refunds quickly, can pay tuition and bills online, make on-campus and community purchases and learn the basics of financial management. Higher One provides it services to approximately 5.4 million students at distinguished public and private higher education institutions nationwide. More information about Higher One can be found at www.HigherOne.com.

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