- Patient Rights & Policies
Patient Bill of Rights
As a patient of the Wellness Center, you have the right to:
Be treated with respect, consideration, and dignity with attention to confidentiality and privacy, in a clean and safe environment.
Treatment without discrimination as to race, age, color, religion, sex, national origin, sexual orientation, or marital status.
The names of Wellness Center Staff involved in your care and the right to change providers if other qualified providers are available.
Obtain complete information concerning diagnosis, treatment, and prognosis in terms you can understand.
Receive information, prior to treatment, regarding any associated risks or complications.
Receive complete information about your diagnosis, treatment, and prognosis. When it is medically inadvisable to give such information to a patient, the information is provided to a person designated by the patient or to a legally authorized person.
Refuse treatment and to be informed of the consequence of such action.
Participate in decisions involving their health care, except when such participation is contraindicated for medical reasons.
Be informed about further health care needs following your discharge from the Wellness Center or when transfer to a hospital is recommended.
Information concerning:
- Patient rights, including those specified in 1-9 above
- Patient conduct and responsibilities
- Services available at the Wellness Center
- After-hours and emergency care
- Fees for services
- Payment policies
- Your right to refuse to participate in experimental research
- Methods for expressing grievances and suggestions about our services and your treatment.
Accurate information regarding the competence and capabilities of Wellness Center staff.
Patient Responsibilities
As a patient of the Wellness Center, we believe you have the responsibility to:
Be an active partner in the effort to promote and restore your health by:
Openly sharing information about your symptoms and health history
Listening with an open mind
Asking questions
Becoming informed about your diagnosis, recommended treatments, and anticipated or possible outcomes
Following any plan of care you agree to (such as taking medication and making and keeping recommended appointments)
Returning for further care if you fail to improve
Accepting responsibility for the outcome of your decisions.
Be courteous and respectful to staff and fellow patients, showing the same consideration you would like to receive.
Respect the time set aside for your appointments and give as much notice as possible when an appointment cannot be kept.
Understand that when emergencies arise, your appointment may be unavoidably delayed.
Become informed about our policies and procedures so that you can make the best use of our services.
Help us maintain and improve the quality of care and service you receive by sharing your concerns and comments with us.
Excuse Policy
The primary goal of the Wellness Center is to actively support the academic mission of the college by providing physical and mental health treatment and preventive education in an effort to reduce the health-related barriers to student learning. Wellness Center staff support and encourage class attendance, however, we consider this topic to be an administrative attendance policy matter between faculty and students. Ultimately, students are responsible for making decisions that balance their academic and health needs.
Procedures
The Wellness Center staff will encourage and support class attendance through the implementation of the following procedures:
Appointments will be made, when possible, at times that do not conflict with student's class schedule.
Students will be encouraged to make responsible decisions about class attendance during times of illness or injury, based on consultation with their faculty, class attendance policies, their academic standing in the class, and the student's consideration of their status toward recovery.
Medical excuses or "notes" excusing students from class will not be provided. However, confirmation of the dates and times a student received treatment at the Wellness Center will be released to faculty, with written permission from the student.
In the rare situations where the nature of the illness or injury is such that Wellness Center staff recommend that a student leave campus, be admitted to the hospital, or return home for respite or specialized care, staff will obtain written permission from the student to notify faculty of a student's need to miss classes. In addition, we will encourage students to make arrangements for missed notes and assignments.
